Privacy Policy
Last updated: 11/30/2024
This Privacy Policy is written to inform you about the collection, use and protection of your personal data by Imhoff Srl (hereinafter "Imhoff Srl" or
"we"), the data controller, in relation to the use of our website www.imhoffhandles.it (hereinafter "Site").
We are committed to ensuring your privacy and the protection of your personal data in accordance with applicable data protection legislation, including Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR).
Imhoff Srl is a company with registered office in Viale 1° Maggio 14/16/18, 71122 Foggia (FG) . We specialize in the sale of handles and household items through our Website. For any questions regarding privacy or to exercise your rights, you can contact us through the following methods:
- Email :
support@imhoffhandles.it . - Address :
Viale 1° Maggio 14/16/18, 71122 Foggia (FG)
We collect the following types of personal data:
- Contact details : name, surname, address, email, telephone number.
- Payment data : information relating to your credit card or other payment methods (bank details are processed by third parties and are not stored directly by us).
- Browsing data : information about your devices and how you interact with our Site (including cookies).
- Purchase data : order history, products purchased, date and time of purchase.
Your personal data is collected and processed for the following purposes:
- Order management and shipping : to process and ship your orders, and to
handle any returns or complaints. - Customer Support : To answer your questions, resolve any issues
and provide you with support during your shopping experience. - Marketing and commercial communications : with your consent, to send you
information about offers, promotions and news via email, SMS or other methods. - Site analysis and improvement : to analyze the use of the Site, monitor the
performance and improve your browsing experience.
The processing of your personal data is based on various legal bases, including:
- Performance of a contract : processing of data necessary for processing
of orders and delivery of products. - Consent : processing of data for direct marketing purposes, only if you have
expressed your consent. - Legitimate interest : for the purposes of analysis and improvement of the Site, always
respecting your rights and freedoms.
Your data is processed mainly through computer systems and management software. We adopt adequate security measures to protect your data from unauthorized access, alteration or destruction.
Your data may be shared with the following parties:
- Payment Service Providers : To manage secure payments and transaction processing.
- Shipping services : for sending the purchased products.
- Marketing and communications providers : to send promotional communications (if you have given your consent).
- Other service providers : such as software for analyzing the performance of the Site, hosting platforms and technical support.
Under no circumstances will your data be sold to third parties.
We will retain your personal data for as long as necessary to:
- Fulfill orders and provide you with support.
- Complete any legal obligations.
- Handle complaints or inquiries relating to purchases.
Under the GDPR, you have the right to:
- Access your data : request a copy of the data we process about you.
- Correct data : Update or correct inaccurate or incomplete information.
- Delete data : Request deletion of your data in certain circumstances.
- Object to processing : object to the processing of your data for direct marketing purposes.
- Revoke consent : revoke the consent given for the processing of data for marketing purposes.
To exercise these rights, you can contact us by email at: support@imhoffhandles.it .
Our Site uses cookies to improve the user experience and to collect information on the use of the Site. For more details on the cookies used, see our Cookie Policy .
We take technical and organizational measures to protect your data from unauthorized access, modification or destruction. However, no system is completely secure, so we encourage you to also take care to protect your account.
We reserve the right to update our Privacy Policy to reflect new regulations or changes in our processes. Any changes will be posted on our Site and we will notify you, if necessary.
For any questions or requests regarding the Privacy Policy, you can contact us at the email address: support@imhoffhandles.it .